Privacy Policy

At Jesus Choice Matrimonial ("we", "our" or "us") we take seriously our duty to keep your personal information private and secure. The purpose of this Privacy Policy is to set out what information about you is gathered, how it is used, where it is kept, when it may be disclosed and how it is safeguarded, whenever you make use of:

• the website at https://jesuschoice.com; and
• the Jesus Choice Matrimonial Android application, published on Google Play under the package name com.jesusyouth.matrimonial; and
• the Jesus Choice Matrimonial iPhone application, published on the App Store,

which this policy refers to collectively as the "Platform".

Our handling of your information follows the Indian legal framework, namely the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

Information You Give Us

• Registration data: your name, e-mail address, mobile number, date of birth, gender and chosen password.
• Profile data: details such as your religion and denomination, educational qualifications, occupation, height, marital status, place of residence, family background, expectations of a partner, and any photographs you decide to add to your profile.
• Communication data: the interests and messages you exchange with other members, together with any correspondence you have with our support team.
• Payment data: the billing name and transaction reference generated when you buy a subscription. Our payment partner, Razorpay, handles the payment itself; your full card number, CVV and UPI PIN never reach us and are never stored by us.

Information Gathered Automatically

• On the website: your IP address, the browser and type of device you use, its operating system, the pages you view and the URL that brought you to us.
• In the mobile app: the model of your device and its operating system version, the version of the app installed, a unique push-notification identifier (the Firebase Cloud Messaging registration token), your IP address, and diagnostic or crash logs.
• Sign-ins and app opens: whenever you sign in, and whenever you open the mobile app, a record is made of the time, the IP address, the approximate location that IP address indicates (the town or region and the country, never your exact position) and details of your device. This record helps us guard accounts against misuse and assist you when you need support; it is kept for 12 months and deleted after that.
• Security data: the times at which you log in and the activity within your session, used to prevent fraud and keep your account secure.

Sensitive Personal Data

Some of what you share with us — your religious beliefs and your denomination in particular — is classed as "Sensitive Personal Data or Information" (SPDI) under Indian law. We gather it only where you have given explicit consent, since the matrimonial matching service you have asked for cannot work without it, and it is used for no purpose other than matching profiles.

Your exact GPS position, your contacts, your call history and your SMS messages are not collected by us.

On Android, the Jesus Choice Matrimonial app may ask for the permissions listed below. None of them is compulsory, and each is requested only at the moment you use the feature that depends on it:

• Camera: so that you can photograph yourself for your profile, and only when you decide to.
• Photos / Media / Storage: so that you can choose a photograph already on your device to add to your profile.
• Notifications: so that we can alert you to new matches, interests and messages. They can be switched off whenever you like through your device settings.
• Internet access: so that the app can exchange data with our servers.

At no time does the app use your camera, photo library or microphone while running in the background.

Your personal information serves the purposes set out below:

• Setting up your account on the Platform, running it and administering it.
• Confirming your identity by means of a one-time password (OTP) delivered to your mobile number over SMS or WhatsApp.
• Identifying compatible partners for you according to the preferences you have set.
• Showing your profile to other members who are registered on the Platform.
• Delivering recommended matches, interests, messages and news about the service to you by in-app notification, push notification, e-mail or SMS.
• Handling payments for subscriptions and keeping the associated billing records.
• Spotting and stopping fraud, bogus profiles, abusive behaviour and breaches of security.
• Making the Platform better, drawing on usage analytics and the feedback members give us.
• Meeting the obligations placed on us by the laws of India.

Because this is a matrimonial service, other registered members can see the information on your profile; your contact details, however, stay hidden unless you decide to reveal them. Apart from that essential purpose, your data is passed on only in the restricted situations listed here:

• Payment processing: subscription payments are handled for us by Razorpay.
• Push notifications: notifications are delivered to the mobile app through Google Firebase Cloud Messaging.
• OTP delivery: one-time passwords reach your mobile number through SMS and WhatsApp gateway providers.
• Hosting: secure infrastructure providers located in India host our servers and databases.
• Legal requirements: where the law, an order of a court or a government authority obliges us to disclose.
• Safety: where disclosure is needed to safeguard the rights, property or safety of our members or the wider public.
• Business transfer: should the business merge with or be acquired by another organisation, your data may pass to the successor, which will be bound by the same privacy safeguards.

Every third-party provider we work with must keep suitable security measures in place and may handle your data only on our instructions, never for its own ends.

The website relies on cookies and comparable technologies to make your visit smoother; the mobile app instead keeps you signed in using secure storage on your device.

The Cookies We Set

• Essential cookies: without these the Platform cannot work (they handle, for instance, your login session and CSRF protection).
• Preference cookies: these store choices such as your dark or light theme and similar settings.
• Analytics cookies: these show us how members use the Platform so that we can improve it.

Your browser settings let you manage or remove cookies; bear in mind that blocking essential cookies may stop parts of the Platform from working.

To guard your personal data from being accessed, altered, disclosed or destroyed without authority, we apply security measures in line with industry practice:

• Everything that travels between your device and our servers is encrypted in transit with TLS/SSL (HTTPS).
• Passwords are held only as strong cryptographic hashes (bcrypt); a plain-text password is never kept anywhere.
• The mobile app reaches our API using personal access tokens, which you can cancel simply by logging out.
• Only authorised staff with a genuine need may access member data.
• Security reviews and vulnerability assessments take place at regular intervals.

Your personal data stays with us while your account remains open, or for as long as we need it to provide our services to you. In particular:

• Data belonging to an active account is kept throughout your membership.
• Once you delete your account, your personal data — profile, photographs and messages included — is erased within 30 days, unless the law obliges us to keep it.
• Indian tax law requires us to keep records of transactions and billing for 7 years.
• Records concerning safety, such as abuse reports and breaches of policy, may be held for longer where that protects our community.

Deleting Your Account and Data

Either of the two routes below can be used to ask for your account and the personal data attached to it to be deleted:

• From the Platform: sign in and open Settings → Deactivate / Delete Account.
• By e-mail: write to info@jesuschoice.com from the e-mail address registered on your account, using the subject "Account Deletion Request". After confirming your identity we will carry out the deletion within 30 days.

Removing the app from your device does not close your account on its own; one of the routes above must be used.

In relation to your personal data you are entitled to:

• Access: ask for a copy of the personal data we keep about you.
• Correction: ask us to put right any data that is wrong or incomplete.
• Deletion: ask for your account and personal data to be erased (the "right to be forgotten").
• Portability: obtain your data in a structured format that a machine can read.
• Withdraw consent: revoke, whenever you wish, the consent you gave for your sensitive personal data to be processed.
• Opt out of notifications: turn off push notifications through your device settings, and change your e-mail and SMS preferences within your account settings.
• Grievance redressal: raise a complaint with our Grievance Officer.

The Platform exists only for adults who have reached the legal age for marriage in India — 18 years or older for women and 21 years or older for men. We never knowingly gather personal information from anyone under 18 years of age, and a date of birth must be verified before registration is complete.

Should you suspect that a minor has created an account, let us know at once at info@jesuschoice.com; we will act without delay to remove the account and the data linked to it.

Our Child Protection Policy gives fuller details.

From time to time this Privacy Policy may be revised to keep pace with changes in how we work, in the features of the mobile app, or in the law. Whenever a significant change is made, we will:

• revise the "Last Updated" date shown at the head of this page;
• e-mail every registered member to let them know; and
• show a clearly visible notice on the Platform for no less than 7 days.

If you carry on using the Platform once a change has come into force, you will be taken to have accepted the revised policy.

Questions, concerns or complaints about this Privacy Policy, or about the way we handle data on the website or in the mobile app, should be directed to our appointed Grievance Officer:

• Name: Grievance Officer, Jesus Choice Matrimonial
• Email: info@jesuschoice.com
• Support email: info@jesuschoice.com
• Phone / WhatsApp: +91 73068 44761
• Address: Jesus Choice Matrimonial, Kerala, India
• Response time: no later than 30 days after the grievance is received