Our Commitment
As a faith-based matrimonial platform, we hold the safety, dignity, and well-being of all individuals — especially children and minors — as non-negotiable values rooted in our Christian principles.
This policy governs how Jesus Choice Matrimonial prevents, detects, and responds to any content or behaviour that exploits, harms, or endangers children. It applies to all registered members, staff, and third-party service providers.
Zero Tolerance Policy
We maintain an absolute and unconditional zero-tolerance stance on any of the following:
- Child Sexual Abuse Material (CSAM) — uploading, sharing, or linking to such content.
- Grooming or soliciting minors for any purpose.
- Attempting to contact, match with, or develop relationships with individuals under 18 years of age.
- Using our Platform to facilitate child marriage in any form.
- Encouraging or enabling any adult to communicate with a minor in an inappropriate manner.
- Falsely claiming or implying that a minor is an adult in any context.
There are no exceptions, warnings, or second chances for violations involving minors. Accounts will be permanently banned and relevant data turned over to law enforcement immediately.
Age Verification
Our Platform is intended exclusively for adults who are eligible to marry under Indian law. We take the following measures to prevent minors from accessing our Platform:
- All registration forms require a date of birth confirming the user is at least 18 years old (21 for male members).
- Our moderation team reviews all new profile photos for signs of underage users.
- Any member can report a profile they suspect belongs to a minor through our reporting system.
- Accounts reported as potentially belonging to a minor are immediately suspended pending investigation.
Prohibited Content & Behaviour
The following content and behaviour are absolutely prohibited on our Platform:
- Any image, video, or text that sexualises minors in any way.
- Profile photos that include children, even as part of a family photograph.
- Messages that attempt to communicate with, discuss, or involve minors.
- Any content that promotes, glorifies, or normalises child marriage.
- Sharing contact information (phone numbers, social media links) with individuals who identify as minors.
- Stories, posts, or testimonials that describe romantic involvement with a person below the legal age of marriage.
Reporting Violations
Every member of our community has a responsibility to report suspected violations of this policy. You can report concerns through the following channels:
- In-app, from a profile or chat (Android app): tap the ⋮ menu → Report and choose the reason "Child Safety Concern (minor / CSAE)". You can block the member from the same menu.
- In-app, at any time (Android app): go to Profile → Settings → Help & Support, pick "Child Safety Concern (minor / CSAE)" and send us the details. The whole process happens inside the app and you can follow the status of your report there.
- Website: use the Report option on the member's profile, or write to the child safety contact below.
- Email: support@edgesys.tech (monitored for child safety issues; reports acknowledged within 24 hours).
- National authority: Report to the National Cyber Crime Reporting Portal at cybercrime.gov.in or call 1930.
Our Response Process
Upon receiving a report of a potential child safety violation, we follow this process:
- Immediate suspension: The reported account is suspended within 1 hour of a credible report while investigation is in progress.
- Evidence preservation: All relevant messages, content, and account activity are secured and preserved.
- Investigation: Our Child Safety Team reviews all available evidence within 24 hours.
- Law enforcement referral: If there is credible evidence of criminal activity involving a minor, we immediately report to the relevant law enforcement agencies and the National Cyber Crime Reporting Portal.
- Account action: Accounts confirmed to have violated this policy are permanently banned and their data submitted to authorities.
- Reporter follow-up: We notify the reporter of the action taken (without disclosing confidential investigation details).
Legal Compliance
Our Child Protection Policy is designed to comply fully with all applicable Indian laws, including:
- Protection of Children from Sexual Offences (POCSO) Act, 2012 — We are mandatory reporters of any CSAM discovered on our Platform.
- Prohibition of Child Marriage Act, 2006 — We do not facilitate or support child marriages in any form.
- Information Technology Act, 2000 and IT Rules — We comply with all provisions regarding electronic records and reporting obligations.
- Indian Penal Code — Sections relating to offences against children are strictly observed.
We cooperate fully with law enforcement agencies, CERT-In, and the National Commission for Protection of Child Rights (NCPCR) in any investigation involving the safety of minors.
Community Education
We believe that awareness is the first line of defence. We are committed to:
- Educating our community about online safety through blog articles and periodic emails.
- Providing safety tips for parents whose adult children are using matrimonial platforms.
- Training our customer support and moderation team on child safety best practices.
- Partnering with child safety organisations to stay current with emerging threats.
Contact & Emergency Reporting
Child safety concerns are treated as the highest priority. Please use the appropriate channel:
- Child safety contact: Abin Antony, Project Manager — support@edgesys.tech. This is our published point of contact for members, for Google and for law-enforcement enquiries about child safety.
- In the app: Profile → Settings → Help & Support, reason "Child Safety Concern (minor / CSAE)".
- National Cyber Crime Helpline: 1930
- NCPCR Helpline: 1098 (CHILDLINE)
- Report CSAM online: cybercrime.gov.in
We review all child safety reports as our highest priority and respond within 24 hours.
Our Child Safety Standards (CSAE)
These are the published standards against child sexual abuse and exploitation (CSAE) for the
Jesus Choice Matrimonial website and Android app
(com.jesusyouth.matrimonial), as required by Google Play's Child Safety Standards policy.
- We prohibit CSAE. Child sexual abuse material (CSAM), sexualisation of minors, grooming, sextortion, child trafficking and any other form of child exploitation are forbidden on our platform, in profiles, photos, messages and any other content.
- Adults only. The service is for adults seeking marriage. Minimum age is 18 for women and 21 for men, in line with Indian marriage law; date of birth is collected at registration and every profile, including its photos, is reviewed by our team before it becomes visible. Accounts found to belong to a minor are removed.
- In-app reporting and feedback. Every member can raise a child safety concern without leaving the app: from a member's profile or a chat through the ⋮ menu → Report, or at any time through Profile → Settings → Help & Support, in both cases using the dedicated reason "Child Safety Concern (minor / CSAE)". Members can also block another member immediately. Reports reach our moderation team directly and their status is visible in the app.
- We act on reports. Child safety reports are prioritised above all others. Confirmed violations lead to immediate removal of the content and permanent account termination.
- We report to authorities. Suspected CSAM is preserved and reported to the appropriate authorities in India, including the National Cyber Crime Reporting Portal (cybercrime.gov.in), in line with the POCSO Act 2012 and the Information Technology Act 2000. We cooperate fully with law-enforcement requests.
- Compliance. We comply with applicable child safety laws in every market where the app is available, and we review these standards regularly.
- Point of contact. Our designated contact for child safety, including enquiries from Google and from law enforcement, is Abin Antony, Project Manager — support@edgesys.tech.
Still have questions?
Our team is happy to explain any part of this document before you register or renew a plan.