Child Protection Policy

We are a matrimonial platform founded on faith, and the safety, dignity and welfare of every person — above all of children and minors — are values we will never compromise, because they flow directly from our Christian principles.

Set out here is the way Jesus Choice Matrimonial guards against, uncovers and deals with any content or conduct that exploits, harms or puts children at risk. The policy binds every registered member, every member of staff and every outside service provider we use.

Our zero-tolerance position is absolute and admits no exceptions in relation to any of the following:

• child sexual abuse material (CSAM), whether uploaded, shared or linked to;
• grooming a minor, or soliciting a minor for any purpose whatsoever;
• trying to contact, be matched with or form a relationship with anyone under 18 years of age;
• making use of the Platform to arrange or assist a child marriage of any description;
• encouraging or helping an adult to communicate inappropriately with a minor; and
• stating or suggesting, in any context, that a minor is an adult when this is untrue.

Where a minor is involved, there will be no exception, no warning and no second chance. The account is banned for good and the relevant data is handed to law enforcement without delay.

The Platform is reserved for adults who may lawfully marry under Indian law. To keep minors off it, we do the following:

• every registration form asks for a date of birth, which must show the applicant to be at least 18 years old (21 in the case of men);
• each new profile photograph is examined by our moderation team for any indication that the member is under age;
• our reporting system lets any member flag a profile they believe belongs to a minor; and
• an account reported as possibly belonging to a minor is suspended straight away while the matter is investigated.

The Platform forbids, without exception, the following content and behaviour:

• pictures, video or writing of any kind that sexualise a minor;
• profile photographs in which a child appears, family photographs included;
• messages that seek to reach, talk about or draw in a minor;
• anything that encourages, celebrates or presents child marriage as acceptable;
• giving contact details — a phone number, a social-media link — to anyone who says they are a minor; and
• accounts, posts or testimonials that recount a romantic relationship with someone below the legal age of marriage.

Each member of the community shares a duty to report anything that may breach this policy. Concerns can be raised through any of these channels:

• In-app, from a profile or chat (Android and iPhone app): open the ⋮ menu → Report and select "Child Safety Concern (minor / CSAE)" as the reason. The same menu also lets you block the member.
• In-app, at any time (Android and iPhone app): navigate to Profile → Settings → Help & Support, choose "Child Safety Concern (minor / CSAE)" and tell us what you have seen. Everything is handled within the app, where you can also track how your report is progressing.
• Website: click Report on the member's profile page, or write to the child safety contact named below.
• Email: info@jesuschoice.com — this inbox is watched for child safety matters, and every report is acknowledged within 24 hours.
• Phone / WhatsApp: +91 73068 44761
• National authority: a report can also be made to the National Cyber Crime Reporting Portal at cybercrime.gov.in, or by telephoning 1930.

When a report of a possible child safety breach comes in, these are the steps we take:

1. Immediate suspension: within 1 hour of a credible report, the account concerned is suspended for the duration of the investigation.
2. Evidence preservation: every relevant message, piece of content and record of account activity is secured and kept intact.
3. Investigation: within 24 hours, our Child Safety Team examines all the evidence available.
4. Law enforcement referral: where credible evidence points to a crime involving a minor, we report at once to the appropriate law-enforcement agencies and to the National Cyber Crime Reporting Portal.
5. Account action: an account found to have breached this policy is permanently banned and its data is passed to the authorities.
6. Reporter follow-up: the person who made the report is told what action was taken, though confidential details of the investigation are not shared.

This Child Protection Policy has been drawn up to satisfy every applicable Indian law in full, among them:

• the Protection of Children from Sexual Offences (POCSO) Act, 2012, under which we are obliged to report any CSAM found on the Platform;
• the Prohibition of Child Marriage Act, 2006: we neither arrange nor assist child marriage in any shape;
• the Information Technology Act, 2000 together with the IT Rules, whose requirements on electronic records and on reporting we observe in full; and
• the Indian Penal Code, whose provisions on offences against children we adhere to strictly.

Whenever the safety of a minor is under investigation, we give our full cooperation to the law-enforcement agencies, to CERT-In and to the National Commission for Protection of Child Rights (NCPCR).

Awareness, in our view, is where protection begins. We therefore undertake to:

• teach our community about staying safe online, through articles on our blog and e-mails sent from time to time;
• offer safety guidance to parents whose grown-up children use matrimonial platforms;
• train our support and moderation staff in best practice for child safety; and
• work alongside child safety organisations so that we keep abreast of new threats as they emerge.

No concern ranks higher with us than the safety of a child. Please choose the channel that fits:

• Child safety contact: Abin Antony, Project Manager — info@jesuschoice.com. This is the published contact for child safety matters, whether raised by members, by Google or by law-enforcement agencies.
• In the app: Profile → Settings → Help & Support, selecting the reason "Child Safety Concern (minor / CSAE)".
• National Cyber Crime Helpline: 1930
• NCPCR Helpline: 1098 (CHILDLINE)
• Report CSAM online: cybercrime.gov.in

Child safety reports go to the front of the queue, and a response is given within 24 hours.

In accordance with Google Play's Child Safety Standards policy, we publish below the standards against child sexual abuse and exploitation (CSAE) that apply to the Jesus Choice Matrimonial website and to the Android and iPhone apps (com.jesusyouth.matrimonial).

• We prohibit CSAE. Child sexual abuse material (CSAM), the sexualisation of minors, grooming, sextortion, child trafficking and every other form of child exploitation are banned across the platform — in profiles, photographs, messages and content of every other kind.
• Adults only. The service serves adults who wish to marry. Following Indian marriage law, the minimum age is 18 for women and 21 for men; a date of birth is taken at registration, and our team reviews each profile, photographs included, before it can be seen by anyone. Any account discovered to belong to a minor is removed.
• In-app reporting and feedback. A child safety concern can be raised by any member from inside the app: on a member's profile or in a chat via the ⋮ menu → Report, or at any moment via Profile → Settings → Help & Support, selecting in either case the dedicated reason "Child Safety Concern (minor / CSAE)". A member can also be blocked instantly. Reports go straight to our moderation team, and their progress can be followed in the app.
• We act on reports. Reports about child safety take precedence over every other kind. Where a breach is confirmed, the content is removed at once and the account is closed permanently.
• We report to authorities. Any suspected CSAM is preserved and passed to the relevant Indian authorities, the National Cyber Crime Reporting Portal (cybercrime.gov.in) among them, as the POCSO Act 2012 and the Information Technology Act 2000 require. Requests from law enforcement receive our full cooperation.
• Compliance. In every market where the app can be downloaded, we observe the child safety laws that apply there, and these standards are reviewed at regular intervals.
• Point of contact. For child safety matters, including enquiries from Google and from law-enforcement agencies, our designated contact is Abin Antony, Project Manager — info@jesuschoice.com.