FAQ
Your questions, answered
Plain answers from our team on how Jesus Choice Matrimonial works — from registering and profile review to privacy and safety — and why we never ask for payment.
First steps
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What exactly is Jesus Choice Matrimonial?We are a Catholic matrimonial service, made for families of the Syro-Malabar, Latin, Syro-Malankara and Knanaya communities — in Kerala, elsewhere in India and overseas. The name simply says whom we serve: young Catholics whose lives belong to Christ. We are independent, with no link to any organisation or movement. Our purpose is to help a believer meet a spouse who shares the same faith, the same values and the same hope for a marriage centred on God. Think of it as a path towards the sacrament of marriage — not a dating app.
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Who is eligible to join?Every Catholic who is sincerely looking for a spouse is welcome, whatever your rite — Syro-Malabar, Latin, Syro-Malankara or Knanaya. You do not need to belong to any movement or organisation, and parents or family members are very welcome to be involved in the search, as is customary in our communities. Members must be adults aged 18 or above.
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How does registration work?Press Register Free on the homepage and follow the four steps: basic information, personal and family details, a photo, and agreement to our community guidelines. Most people are done in around 10 minutes. Nothing is published straight away — a member of our team looks over every new profile before it becomes visible to others.
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Does it cost anything to join?No. Jesus Choice Matrimonial is completely free — registering, your profile, browsing, interests, messages and contact details. We never ask for any payment.
Your profile
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What should I fill in to finish my profile?Once you have registered, sign in and open My Profile → Edit Profile. Work through every section — your diocese or eparchy and parish, family background, education and work, and the qualities you hope to find in a spouse. A fully completed profile draws noticeably more matches, because families like to know who you are before they express interest.
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Is it possible to hide my profile for a while?Yes. Under Settings → Privacy → Profile Visibility, switch your profile to "Hidden". A hidden profile is left out of search results, yet you can keep browsing and continue conversations with the connections you already have.
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How can I remove my account for good?Open Settings → Account → Delete Account. Deletion is permanent: your profile and every piece of your data are erased from our systems. If a subscription is still running, please cancel it before you delete. Should you prefer help with this, write to info@jesuschoice.com.
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Which photos work best?Choose recent, well-lit pictures in which your face is plainly visible against a plain background. Leave out sunglasses, group shots and pictures from years ago. A clear face photo brings far more responses than any other single thing. Every photo passes through our team, who keep to the standards of modesty and respect our community expects.
Free service
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Is it really free?Yes. Every feature is free for every member: creating and publishing your profile, searching, sending interests, chatting, and seeing the contact details of members who approve your request. There are no plans to buy.
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Will you ever ask me to pay?No. We never ask for any payment — not for registration, not for profile approval, not to see a profile or contact details, and not to arrange a match. Our team will never ask you for money, card details, UPI or an OTP.
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Someone asked me to pay in your name. What should I do?Please do not pay. It is not us. Tell us straight away on +91 73068 44761 or at info@jesuschoice.com, and report the profile from its menu so our safety team can act on it.
Privacy & safety
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How are profiles checked before they appear?No profile goes live until someone on our team has looked at it by hand. We go through the photos, the contact details and the written content to satisfy ourselves that they are genuine. In addition, any member may upload a government-issued ID from Edit Profile; after our team has confirmed it, a verified mark appears on that profile.
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Who gets to see my phone number?Your contact details are locked by default. A member who wants your number has to send a request, you are notified, and only the members you approve can see it. You can lock or unlock them any time in Settings. Your photos can be kept private too, so that they are shown only to members whose photo request you have approved.
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What should I do about a profile that looks fake?Open the menu on that profile, choose Report Profile and tell us what concerns you. Our safety team looks into every report within 24 hours. If you would rather, write straight to info@jesuschoice.com.
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Is my personal information ever sold?No, never. We do not sell, rent or pass your personal information to third parties for marketing. What you share with us is used for one purpose only — running and improving the service. The Privacy Policy explains this in full.
Interests & matches
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What decides which profiles are suggested to me?Suggestions are built from your rite, the age range you prefer, education, where you would like to settle, involvement in church ministry and the detailed partner preferences you have set. The more you browse and respond, the better the suggestions become.
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What follows once I express interest?The member is told that you would like to get to know them. Should they accept, the two of you are connected and can start messaging. Should they decline, you are informed quietly and the matter is closed without any fuss.
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Is there a way to block a member?Yes. Open their profile and choose Block. From then on that person can neither view your profile, nor send you an interest, nor reach you in any way. They are not told, so blocking stays entirely private.
Technical help
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Can I use Jesus Choice on my phone?Yes. Our app is on Google Play for Android and on the App Store for iPhone, and the website itself is built with mobile in mind, so it works comfortably in the browser of any smartphone or tablet.
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How do I recover a forgotten password?Choose Forgot Password on the login page and type in the email address you registered with. A reset link arrives within a few minutes; if it is not in your inbox, have a look in the spam folder.
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Which browsers can I use?The site runs best on current versions of Chrome, Firefox, Safari and Edge. Keeping your browser up to date gives you the smoothest and most secure experience.
Still have a question
Not found the answer yet?
Our team is here Monday to Saturday, 9 AM – 7 PM IST, and glad to speak with you or your family in Malayalam or English.